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Help Links & Crisis Lines

Who can call a Crisis Lines?

Crisis lines are open to people of all ages, genders and backgrounds. Translation is often available upon request. You do not have to be in crisis or suicidal to call. Calling a Crisis Line can be a good place to start when trying to sort out a problem. You can also be referred to other services or programs.


What is a Crisis?

A crisis is a time of intense difficulty, trouble, or danger. You may experience:

-Difficulty coping

-Extreme struggles

-Feelings of fear, failure, uncertainty, powerlessness, hopelessness, confusion,

-Hurt and sadness

-A sense of losing control

-Thoughts of suicide

-Headaches, muscle tension, chronic fatigue or other physical problems

-Changes in eating or sleeping habits

-Isolating yourself

-Difficulty concentrating

-Anger and other mood swings

-Alcohol or drug problems

-Loneliness, anxiety, depression or any other kind of struggle


What can I talk about on the Crisis Lines?

Crisis Lines are open to anyone who needs help, about any issue.

What can I expect when I call?

The counsellors will help you understand your problem and provide support. They will help you find new ways of coping and understand your own personal strengths and values. They will treat you with compassion and will not judge you. The counsellors can also refer you to other specialists and resources. You will likely be asked whether you are having any thoughts of suicide. This is a standard question for a crisis line call.

Are calls confidential?

Yes. Crisis lines do their best to respect privacy and maintaining confidentiality. Counsellors may ask for your first name and other personal information to help them understand your needs better and help you, but you do not have to provide your name if you don’t want to.

Please Note:

One of the main goals of crisis lines is to prevent harm to anyone. That being said, confidentiality is breached in very rare circumstances. If it is believed that someone is in danger,

information may need to be shared with another service in order to keep them safe ( your life, or the life/safety of someone else is at imminent risk and safety is not assured) If someone is having thoughts of suicide every effort will be made not to contact police. Crisis lines are meant to be a safe space to discuss thoughts and feelings about suicide and other difficult topics.

Help Links & Crisis Lines

Canadian Race Relations Force (CRRF)

Phone: 416-441-1900 or 1-888-240-4936


Canada Child Abuse Hotline

Hours: 24/7

Phone or Text: 1-800-422-4453

Website: (live chat)

Crisis Chat Line - online counselling support

Hours: Monday-Friday 10am-9pm


Genesis House Crisis Line

Hours: 24/7

Phone: 1-877-977-0007

*crisis line for anyone experiencing abuse

Human Trafficking Hotline/ The Line

Hours: 24/7

Toll Free: 1-844-333-2211

Kids Help Phone

Hours: 24/7

Phone: 1-800-668-6868


Text: Text CONNECT to 686868

*The first few texts you receive will be automated messages from Kids Help Phone giving you more information about the service and our Privacy Policy.

After that, you’ll be connected to a volunteer crisis responder who can talk to you about any issue — big or small. You can end the conversation at any time by texting the word STOP.


I don’t have a phone. Can I still call?

Yes! You can use other technology to call a Kids Help Phone counsellor 24/7.

To call Kids Help Phone without a phone, you’ll need:

- a computer

- speakers/headphones and a microphone OR a headset

- a reliable Internet connection

- a quiet, private place within Canada to have a conversation

- access to a VoIP (Voice over Internet Protocol) service you trust (eg. Google Voice via Google Hangouts)

Klinic Sexual Assault Crisis Line

Hours: 24/7

Phone: 1-888-292-7565

Klinic Crisis Line

Hours: 24/7

Phone: (204) 786-8686

Toll free: 1-888-322-3019


*If you are having thoughts of suicide, we will make every effort NOT to call police. Because suicide is often a taboo topic, we want to be a safe place to discuss thoughts and feelings about suicide. We work from the assumption that if people are reaching out, they usually have some hope or some part of them that may want to live. We only have a responsibility to intervene if someone is at immediate risk of killing themselves, is threatening someone else or we are concerned for the welfare of a child. We do our best to work with callers around all possible options before calling police.

Manitoba Addictions Helpline

Hours: 8:30am – 4:30pm, Monday – Friday

Phone: 1-855-662-6605

Address: River Point Centre - 146 Magnus Ave, Winnipeg, Manitoba


Manitoba Farm, Rural & Northern Support Services

Hours: 24/7

Toll free: 1-866-367-3276

Website: - online counselling (hours Mon-Fri 10 am to 9 pm)

Manitoba Suicide Prevention & Support Line

Hours: 24/7

Toll free Phone: 1-877-435-7170


Post-Partum Depression Texting Line

Hours: 9am-9pm daily

Number: 204-391-5983

Sexual Assault Crisis Program

Hours: 24/7

Phone: (204) 786-8631

Toll free: 1-888-292-7565

Southern Health-Santé Sud Crisis Lines

Hours: 24/7

Phone: 1-888-617-7715


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