Help Links & Crisis Lines
Who can call a Crisis Lines?
Crisis lines are open to people of all ages, genders and backgrounds. Translation is often available upon request. You do not have to be in crisis or suicidal to call. Calling a Crisis Line can be a good place to start when trying to sort out a problem. You can also be referred to other services or programs.
What is a Crisis?
A crisis is a time of intense difficulty, trouble, or danger. You may experience:
-Feelings of fear, failure, uncertainty, powerlessness, hopelessness, confusion,
-Hurt and sadness
-A sense of losing control
-Thoughts of suicide
-Headaches, muscle tension, chronic fatigue or other physical problems
-Changes in eating or sleeping habits
-Anger and other mood swings
-Alcohol or drug problems
-Loneliness, anxiety, depression or any other kind of struggle
What can I talk about on the Crisis Lines?
Crisis Lines are open to anyone who needs help, about any issue.
What can I expect when I call?
The counsellors will help you understand your problem and provide support. They will help you find new ways of coping and understand your own personal strengths and values. They will treat you with compassion and will not judge you. The counsellors can also refer you to other specialists and resources. You will likely be asked whether you are having any thoughts of suicide. This is a standard question for a crisis line call.
Are calls confidential?
Yes. Crisis lines do their best to respect privacy and maintaining confidentiality. Counsellors may ask for your first name and other personal information to help them understand your needs better and help you, but you do not have to provide your name if you don’t want to.
One of the main goals of crisis lines is to prevent harm to anyone. That being said, confidentiality is breached in very rare circumstances. If it is believed that someone is in danger,
information may need to be shared with another service in order to keep them safe ( your life, or the life/safety of someone else is at imminent risk and safety is not assured) If someone is having thoughts of suicide every effort will be made not to contact police. Crisis lines are meant to be a safe space to discuss thoughts and feelings about suicide and other difficult topics.
Help Links & Crisis Lines
Canadian Race Relations Force (CRRF)
Phone: 416-441-1900 or 1-888-240-4936
Canada Child Abuse Hotline
Phone or Text: 1-800-422-4453
Website: https://childhelphotline.org/ (live chat)
Crisis Chat Line - online counselling support
Hours: Monday-Friday 10am-9pm
Genesis House Crisis Line
*crisis line for anyone experiencing abuse
Human Trafficking Hotline/ The Line
Toll Free: 1-844-333-2211
Kids Help Phone
Text: Text CONNECT to 686868
After that, you’ll be connected to a volunteer crisis responder who can talk to you about any issue — big or small. You can end the conversation at any time by texting the word STOP.
I don’t have a phone. Can I still call?
Yes! You can use other technology to call a Kids Help Phone counsellor 24/7.
To call Kids Help Phone without a phone, you’ll need:
- a computer
- speakers/headphones and a microphone OR a headset
- a reliable Internet connection
- a quiet, private place within Canada to have a conversation
- access to a VoIP (Voice over Internet Protocol) service you trust (eg. Google Voice via Google Hangouts)
Klinic Sexual Assault Crisis Line
Klinic Crisis Line
Phone: (204) 786-8686
Toll free: 1-888-322-3019
*If you are having thoughts of suicide, we will make every effort NOT to call police. Because suicide is often a taboo topic, we want to be a safe place to discuss thoughts and feelings about suicide. We work from the assumption that if people are reaching out, they usually have some hope or some part of them that may want to live. We only have a responsibility to intervene if someone is at immediate risk of killing themselves, is threatening someone else or we are concerned for the welfare of a child. We do our best to work with callers around all possible options before calling police.
Manitoba Addictions Helpline
Hours: 8:30am – 4:30pm, Monday – Friday
Address: River Point Centre - 146 Magnus Ave, Winnipeg, Manitoba
Manitoba Farm, Rural & Northern Support Services
Toll free: 1-866-367-3276
Website: supportline.ca - online counselling (hours Mon-Fri 10 am to 9 pm)
Manitoba Suicide Prevention & Support Line
Toll free Phone: 1-877-435-7170
Post-Partum Depression Texting Line
Hours: 9am-9pm daily
Sexual Assault Crisis Program
Phone: (204) 786-8631
Toll free: 1-888-292-7565
Southern Health-Santé Sud Crisis Lines